As we begin our journey, we hope to outline standards within which we expect our vast community to operate. The three pillars below, serve as our core ethics guidelines and affirm our commitment to an open, trustworthy and inclusive community.
You should not provide a false name or date of birth, use listings for commercial purposes without your host’s permission, have events or parties without your host’s approval, maintain duplicate accounts, or create an account if you’re under 18.
You should not provide inaccurate location information, have incorrect availability, mislead people about the type, nature, or details of your listing, substitute one listing for another, set up fake or fraudulent listings, leave fraudulent reviews, engage in deceptive pricing, or fail to disclose hazards and habitability issues.
You should treat everyone with respect in every interaction. So, you should follow all applicable laws and not treat others in a discriminatory manner. Similarly, insulting others on this platform is not allowed.
You should not share personal information to shame or blackmail others, repeatedly target others with unwanted behavior, engage in coercive or persistent and unwanted sexual advances, defame others, or violate our review and content standards.
“I feel very comfortable using Muzbnb when traveling alone or with my family.”
You should not commit physical or sexual assault, sexual abuse, domestic violence, robbery, human trafficking, other acts of violence, or hold anyone against their will. Members of dangerous organizations, including terrorist, organized criminal, and violent racist groups, are not welcome in this community.
You should not make transactions outside of Muzbnb’s payments system; commit booking fraud, credit card fraud, or launder money; attempt to drive traffic to other sites or market unrelated products; divert payments meant for others; abuse our referrals system; or make false claims against other members of the community.
Guests pay through Muzbnb when they book a listing. Hosts receive payment through Muzbnb 24 hours after guest check-in.
Guests and hosts can scan a government ID and connect other online profiles to their Muzbnb account.
Use our messaging system to learn more about a host or ask a guest about their trip.
Get to know your guest or host through detailed profiles and confirmed reviews.
Take your guest’s experiences to the next level by implementing our six pillars of hosting
“To say that Muhammad was an excellent host would be an understatement. He truly made me and my family feel comfortable and even gave us a personalized tour of Toronto. Our family made a new friend for life!”