As we begin our journey, we hope to outline standards within which we expect our vast community to operate. The three pillars below, serve as our core ethics guidelines and affirm our commitment to an open, trustworthy and inclusive community.
As a user of Muzbnb, you must be authentic and only offer information that is 100% accurate. Make sure to provide your true name, date of birth (must be18 or older to use Muzbnb), location, etc. Also make sure to use only one account. When communicating with other users, always be truthful when representing who you are and your intentions as a guest and host.
A lot of trust is put in the hands of our hosts and we expect them to be completely truthful when listing their properties. This includes accurate location information, home details (e.g. property type, amenities, safety details, etc), and calendar availability among other information.
Muzbnb was created with the intention of inclusivity and acceptance for all our users. No user, whether a host or guest should have to deal with rude or unjust behavior from a fellow Muzbnb user, and that’s what we expect – respectful and dignified interactions amongst each other. Any interaction between users that is deemed discriminatory in any manner will not be tolerated, and may result in the suspension or termination of a user’s account.
It is forbidden to continually target fellow users with unsolicited behavior which may include; defamation, sexual advances, shaming, extortion, intimidation, and unauthorized sharing of personal information.
“I feel very comfortable using Muzbnb when traveling alone or with my family.”
The safety of our users is paramount, so causing any harm to yourself or others is completely prohibited and will leave you legally liable. Physical or sexual assault, sexual abuse, domestic violence, robbery, human trafficking, kidnapping, or other acts of violence and/or misconduct which is deemed an illegal offence is prohibited while using Muzbnb.
To protect yourself and others from financial risk, make sure to never make transactions outside of Muzbnb’s payments system. This may lead to credit card fraud, money laundering, and other scams which are completely prohibited by Muzbnb.
Guests pay through Muzbnb when they book a home. Hosts receive payment through Muzbnb 24 hours after guest check-in.
Guests and hosts are able to verify themselves using a government approved ID or other online profiles.
Easily message hosts or guests to learn more about them, their trip or their property.
What better way to learn about your potential host or guest than from confirmed reviews.
Take your guest’s experiences to the next level by implementing our six pillars of hosting
“To say that Muhammad was an excellent host would be an understatement. He truly made me and my family feel comfortable and even gave us a personalized tour of Toronto. Our family made a new friend for life!”